Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
826 reviews
BrainsmateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
826 approved reviews, newest moderated first
i like challenging questions.
By KWET Y.
Response from Brainsmate· Oct 12, 2026
Dear Customer, We are thrilled to hear that you enjoyed the challenge. We design our cognitive assessments to feature progressively difficult pattern-recognition, logic, and spatial reasoning problems to truly test your problem-solving capabilities. Best regards, Customer Support Team BrainsMate
Taking this IQ Test is a very straight-forward experience
By AngelotCV
Response from Brainsmate· Oct 12, 2026
Dear Customer, Thank you so much for taking the time to share your thoughts with us! We are delighted to hear that you found the test straightforward and easy to navigate. Designing an intuitive and distraction-free testing environment is one of our top priorities, so it is great to know we hit the mark for you. Best regards, Customer Support Team BrainsMate
They literally scam you. I bought 1 test reault for one euro. They had really fine print that it was a subscription and later on they took 40 euros. When i contacted they refused to refund. Even if i have my eu right of wihtraval. The fact that they do not even have a way to cancel subscription by yourself is a big scam. They do not stay true to their therms of service.
By Geit
Response from Brainsmate· Oct 12, 2026
Dear Geit, Thank you for contacting us. We are truly sorry to hear about your frustration regarding the subscription fee and your experience with our support team. We take feedback regarding billing transparency very seriously, and we want to help you resolve this matter as quickly as possible. We would like to clarify a few important points regarding our service and subscription options: Subscription Terms & Trial: Information regarding the introductory period and the recurring monthly subscription (€39.99/month) is displayed on the payment page prior to checkout and outlined in our Terms of Service. EU Right of Withdrawal & Case Review: While digital reports delivered immediately upon purchase fall under digital content performance exceptions, we actively review account requests on a case-by-case basis—especially when submitted within the initial window or under specific eligibility criteria. Best regards, Customer Support Team BrainsMate
Not bad, I sat!
By Matti S.
Response from Brainsmate· Oct 11, 2026
Dear Matti, Thank you for sharing your feedback with us! Sitting through a full cognitive assessment is no easy task, so we are glad to hear you had a good experience taking it! If you have any questions about your results, need your full report resent, or need help with your account, please feel free to contact us anytime at [email protected]. Best regards, Customer Support Team BrainsMate
Quick, mixed
By Jan V.
Response from Brainsmate· Oct 11, 2026
Dear Jan Vincent, Thank you for sharing your feedback with us! We appreciate your note on the test speed and variety. We design our assessments to combine different types of logic and pattern-recognition tasks into a fast-paced evaluation, so it is great to hear your thoughts on the experience. If you have any questions about your results, need your report resent, or need help managing your account, please write to us anytime at [email protected]. Best regards, Customer Support Team BrainsMate
Very efficient
By Alma
Response from Brainsmate· Oct 11, 2026
Dear Alma, Thank you so much for the kind feedback! We are delighted to hear that you found our service efficient and smooth to use. Delivering a fast, seamless, and reliable experience is a top priority for our team, so your words are greatly appreciated! Best regards, Customer Support Team BrainsMate
its good yay good
By Sofia C.
Response from Brainsmate· Oct 11, 2026
Dear Sofia, Yay! We are so glad to hear that you had a great experience with BrainsMate! 🎉 Thank you for taking the time to share your positive feedback. It truly brightens our team's day! Best regards, Customer Support Team BrainsMate
Very good UI
By Sandy S.
Response from Brainsmate· Oct 11, 2026
Dear Sandy, Thank you so much for the compliment! We are delighted to hear that you enjoyed our user interface and platform design. Our team puts a lot of effort into making our assessments clean, intuitive, and easy to navigate, so feedback like yours means a lot to us! Best regards, Customer Support Team BrainsMate
