Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,797 reviews
Bivvy Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com
Bivvy Pet Insurance (bivvy.com) has 3,797 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,797 approved reviews, newest moderated first
Could not get acceptance of employer code for $1 per mo discount. Reentered several times and each time told "invalid" employer code.
By robert
Response from Bivvy Pet Insurance· Feb 20, 2020
Hi Robert! A customer service team member will reach out to you regarding your employer code.
I haven’t used it yet but can I use it on my dog at the vet to see if he has limes disease
By Jamie
Response from Bivvy Pet Insurance· Feb 20, 2020
Hi Jamie, welcome to Bivvy! We hope your pup feels better soon. Depending on the date you signed up for coverage, you may still have a waiting period in place. Plus, if your pet showed signs or symptoms to lyme disease prior to signing up for Bivvy and/or during your waiting period it would be considered a pre-existing condition.
Its pretty good but I tried 4 times to go on line and it wouldn't load
By debbie
Response from Bivvy Pet Insurance· Feb 20, 2020
Hi Debbie, we see your policy for Peanut! We're sorry to see you had a slower batch time. We'll make sure everything is working up to snuff on our end. Thanks for choosing Bivvy to protect your fur baby!
I just signed up with no response/confirmation. Concerning share your personal info without even a response. Also, after the initial 14 day waiting period and one becomes ill or an accident occurs they still have a waiting period? Totally understand the 14 day initial waiting period, but months down the road there's another waiting period? Please clarify...Also, clarify 12 month waiting period statement. Ty
By Constance G.
Response from Bivvy Pet Insurance· Feb 20, 2020
Hi Constance, we're not seeing a policy under your name. Did you use this name to sign up? You should have received a confirmation email as soon as you signed up in addition to being rerouted to your pet parent portal where you can review your policy documents. Regarding our waiting periods, they start for accidents, illnesses and orthopedic conditions on the day of sign-up. Once you've hit the day period for each waiting period, you won't go through them again in your policy year or if you renew your policy in a year. The 12-month waiting period is for orthopedic conditions. Please reach out to us at [email protected] or give us a call at 855.434.3744 so we can confirm your pup is in fact signed up and we can answer any additional questions too!
It was very easy to sign up and we didn't have any troubles with it at all. Not to mention your price absolutely can't be beat, as I was shopping around and getting quotes, all of which were far more expensive. Glad I found Bivvy.
By Justin
Response from Bivvy Pet Insurance· Feb 20, 2020
Thank you for choosing Bivvy to protect your fur babies, Justin!
Very easy, I'm amazed, I have another dog enrolled in another insurance and thinking I'll switch her over to Bivvy.
By Denise
Response from Bivvy Pet Insurance· Feb 20, 2020
Welcome, Denise! We are proud to offer your fur family affordable protection.
Very easy! Excited to know my dog is covered!
By Jazmine
Response from Bivvy Pet Insurance· Feb 19, 2020
Welcome! We're excited to have you both as a part of our Bivvy community.
Signing up went smoothly!
By Marie J.
Response from Bivvy Pet Insurance· Feb 20, 2020
We're glad you thought so, Marie Jeanne! Thanks for sharing your sign up experience.
