Joelle Tucker went above and beyond…
Joelle Tucker went above and beyond expectations to help me through ID verification process.
By Robert T.
Response from Bitcoin IRA· Nov 18, 2024
Robert, thank you for sharing your great experience with Joelle!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
429 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
429 approved reviews, newest moderated first
Joelle Tucker went above and beyond expectations to help me through ID verification process.
By Robert T.
Response from Bitcoin IRA· Nov 18, 2024
Robert, thank you for sharing your great experience with Joelle!
Tanya Soler could not have been nicer or more efficient.
By Rhoda
Response from Bitcoin IRA· Nov 25, 2024
Rhoda, thank you for your review of Tanya - we appreciate you!
Maribel was the best!
By robert T.
Response from Bitcoin IRA· Nov 18, 2024
Thank you for your great review, Robert
Cordial and knowledgeable.
By William B.
Response from Bitcoin IRA· Nov 11, 2024
Thanks for your five stars, William!
My agent was extremely helpful in confirming my last few transactions. I am very happy with the customer service and meeting my expectations above and beyond, Thank you,
By John B.
Response from Bitcoin IRA· Nov 11, 2024
John, we're happy to hear that you received 5-star service. Thank you for taking the time to share your review.
Joelle was pleasant and very helpful explaining the process.
By Bill
Response from Bitcoin IRA· Nov 11, 2024
Bill, thanks for sharing your great service experience with Joelle - if you need anything in the future, don't hesitate to reach out.
Bitcoin IRA has the best security measures. We took a disbursement and Tanya Soler, Customer Service Supervisor, handled the secure Video Verification Call with the highest level of courtesy, professionalism, and thoroughness. We feel totally secure with BitcoinIRA and thank them every day for their extraordinary security, protections, and Customer Service - awesome job Tanya!
By Tracy T.
Response from Bitcoin IRA· Nov 11, 2024
Hi Tracy, thanks for leaving such a detailed review of your experience with Tanya. We're happy to hear that you're loving the extra steps we take to keep your account secure, and we've shared your feedback with the team.
Leslie scheduled a zoom call today to complete ID verification and other account transactions. There were some business process and technical issues, not of her making though. She calmly and patiently resolved them working with colleagues. On my side too there were issues but she did not rush me. Plus she listened and addressed all of my questions to my satisfaction. Exceeded my expectations. Overall it was pleasure to do business with Leslie ! Thank you !
By Ocean
Response from Bitcoin IRA· Nov 6, 2024
We're glad that Leslie was able to give you a great service experience despite the technical issues, Ocean. Thanks for your five stars!