Sunday, November 8, 2026 · Customer reviews of US businesses
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1,133 reviews
BirchboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
1,133 approved reviews, newest moderated first
The wait for the birchbox is almost not worth it. I didn't receive very impressive products this month...
By Madison L.
Response from Birchbox· Dec 21, 2015
Thanks for taking the time to review us, Madison! If you wouldn't mind sending us an email at [email protected], we'd be happy to help update your profile and ensure you receive better samples going forward. :)
Love the samples and the beautiful boxes.
By Susan W.
Simple and fast, and always a discount available for subscribers. Some of the items don't match my profiles but some are great lil finds. I've never had to contact birchbox with any issues, but am always encouraged to do so.
By Nichole R.
Very in time delivery and plenty of email notifications. It is a kind of "treat" to get new products every month. I signed up because I saw my college age daughter getting her Birchbox samples each month (that I them sent in to her in college). A friend of mine also found Birchbox from her 20- something daughter.
By Judith L.
I love when my Birchbox arrives. It is a gift to myself for all my hard work. It's wonderful to be able to pamper myself without having to deal with stores and sales people.
By Samantha D.
When I was missing my samples this month, I would have liked to get a full size of both instead of just a new box.
By Rebecca B.
Response from Birchbox· Dec 21, 2015
So sorry for the disappointment, Rebecca! We're always happy to replace missing samples. Please don't hesitate to reach out at [email protected] if you have any further concerns. :)
I like the concept of birchbox but I rarely get items I can even use. I tried it for 6 months and have only 1 box I loved. Will be cancelling until this changes
By Anon
Response from Birchbox· Dec 21, 2015
Oh no! We always want your box to be a fun surprise. I apologize that we've been missing the mark. Would you mind reaching out to us at [email protected]? We'd love to make this right for you!
This is a great way to try and/or buy beauty products. I'm in my 50's and I am still satisfied with their products. It is worth the money!
By Nina R.
