BirchboxReviews of birchbox.com

I’ve subscribed for around 9 years. I really like getting the samples to try at home and I often buy the full size product. However, there is much competition out there in the beauty box, and to keep attracting customers, Birchbox may need to step things up. I really love my Ipsy...

This subscription box has proved to be better than others I have tried in the past. Well packaged and decent sized samples. Sometimes full-size pieces. Ordering on their website for anything full size is very easy and shipping has proved to be quick and usually free by the time I ordered what I need! They have a great range of brands also. I have absolutely switched to Birchbox from the prior retailer I was using.

I started my Birchbox Subscription in August and have upped my morning and night routine, changed my shampoo and conditioner, and within the last month changed my body wash. Birchbox has opened my eyes to a variety of different brands, along with the how to’s and whys. My facial skin has never been so clear (without prescriptions) and my body has never felt smoother, especially in the dry winter!

I am so disappointed, I waited much longer than expected to receive the boxes, and once I did I was first of all extremely disappointed with how small the box is compared to other subscription boxes, And many of the products were not even small travel sizes, they were samples that I can get for free in the shop. I also had some vouchers that I found out when trying to use them in store that they were expired last July (I ordered the box in November) and some of the makeup was also expired, will never be ordering from them ever again.

Me and my wife both ordered the Birchbox subscription with different settings and received the same little bitty 5 sample items in the box. $15 a month. Ridiculous. So my wife emailed them to let them know we weren’t happy and see what could be done. They expressed absolutely no concern or care what so ever. So I called. Same thing. So I requested my account canceled and the 2nd box refunded and stopped. ( they had charged me for my second box before even receiving the first!) they refused. Said I had to pay out the whole 6 months subscription. Said I wasn’t allowed to cancel my subscription at all no matter what, didn’t matter that we weren’t happy with the box. We have subscribed to most every box out there and this one is BY FAR WORST OF ALL OF THEM customer service is horrible and has no direct line to call them, products are cheap junk and value is non existent. Stay away.

Acabo de recibir el kit benefit que ofertan por 22,59€ ya que soy suscriptora, si no son 35€. Me parece una estafa en toda regla. Las muestras son más pequeñas que las típicas muestras que vende benefit en sus tiendas, eso quiere decir que por una muestra de la muestra me están cobrando 22,50€. Al margen de esta broma, llevo intentando darme de baja de la suscripción meses, pero cuando voy a hacerlo siempre me queda alguna caja pendiente (tengo suscripción trimestral) o no puedo hacerlo porque ya me han cobrado 3 meses más. No recomiendo estas cajas para nada, se ríen de la gente.

Just the facts: 10/22 haven't received my box OR my full size order that I ordered on 9/27 and was debited for on 10/1. After several attempts to reach them I got one email 5 days ago and they still couldn't tell me when I would get my product. 5 days later STILL no word. Can't talk to a human and Birchbox is not good at communicating. NO. I would not recommend Birchbox to my friends. (Enemies maybe! 😉)

I think the quality of items you get is better than the other subscription boxes I've tried.