BirchboxReviews of birchbox.com

Di de baja la opción de renovación automática y pedí, siguiendo las instrucciones de la página web eliminar mis datos. Aún con todo eso, me han pasado una nueva suscripción de 6 meses y no han borrado mis datos. Intento contactar con ellos, pero, por supuesto, no hay manera de contacto directo.

I’d give it a 0 if I could. Do not sign up for this box. The stuff they send is no where near worth what it costs a month. I hated this box for like a year now, but every time I checked how many months were left of my year subscription there were still too many months left and no option to cancel. So I checked again yesterday and it still said I have 7 months left, I’m like no way. I contacted them and my year was up in June. But they auto renew you for another year without your consent. Go with one of the other boxes, they let you cancel when you want. You are in charge. Here I am paying almost $200 more and I wanted the box gone as soon as my year was up. None of the stuff in the box even pertains to me.

fatal ! No entiendo como pueden ser tam malos atendiendo a sus clientes. Mis amigas me regalaron un bono de 6 meses que acababa en Mayo, o sea que tuve la ultima cajita de mayo. Mi novio quiso regalarme otro bono de 6 meses, lo compro a principios de junio para no tener la de mayo otra vez y no fallo, me enviaron la de Mayo. Llamando, pense que eso se podía resolver fácilmente reenviando la cajita y no. No cuidan nada de los clientes (ya fidelizados), estratégicamente un "cero"

The auto-renew is very difficult to turn off, they say you can do it through settings, but there is no option. You have to contact them repeated to request it off. Also they charge you for your subscription on day1 of the month but don’t ship it out until the 10-12th. It’s almost like a bait and switch where you get the option to pick a sample, but then it’s out so they’ll give you 20% off your next full size purchase. Terrible customer service.

Atención postventa vergonzosa. Todo va bien hasta que surge cualquier problema, entonces te ignoran. No se lo recomiendo a nadie

No me ha gustado. Rellenas un perfil con las preferencias y después no se ciñen a eso. Me han llegado 2 productos que no he seleccionado y que no uso. Me he puesto en contacto con el servicio de atención al cliente y tampoco han hecho nada por solucionarlo, ya que dice que es para explorar nuevos productos. Quiero explorar, pero no quiero tirar mi dinero. Por lo menos enviarme productos en base a mi perfil.

So many thumbs down. They give you TRASH. Literally dollar store trash and it’s in the gaudiest colors. Also they straight trick you into monthly charges, I specifically purchased ONE box and it says “commuting to one box” and nope they charged me the next month. And it’s more trash. It’s like they raid the dumpsters at the dollar store for makeup. And their customer service SUUUUCKS.

I like my boxes but they are getting lazy on the designs. I love being able to try products and going on the site and ordering full size of the ones I like. I think we should get points for each box and a better break if we sign up for a subscription to have a full size delivered on a schedule. They could make so much more money by giving better prices. It's called capitalism.