Purchase Experience was Positive
It was easy to look through the product selections. The pricing was very good. The checkout process was easy. The order was delivered timely, accurate and in good shape. Thank you.
By Sonya
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,133 reviews
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Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
1,133 approved reviews, newest moderated first
It was easy to look through the product selections. The pricing was very good. The checkout process was easy. The order was delivered timely, accurate and in good shape. Thank you.
By Sonya
I like to try new products and see how they work with my hair and skin.
By Nancy W.
Love getting samples of new products every month. Fun to be able to pick the samples you would like to try!
By Kim C.
Love selection but choices sell out fast
By Michelle
Always very happy with my selections and choices.
By Doreena
I love every single one of my boxes. Birchbox is the only subscription box I know of that allows customers to select all of their choices. I have been a subscriber for 13 years and I look forward to receiving my box every month!
By Kirsten
When I have a problem with my order, there are quick answer..
By customer
Good range of products
By Kamalen