Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
377 reviews
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Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Bindertek (bindertek.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
377 approved reviews, newest moderated first
Bindertek provides extraordinary service. It is very refreshing when the more usual experience is subpar service. They go above and beyond in answering questions in a very timely manner. I only wish I could use more of their products!
By PAMELA
Response from Bindertek· Oct 7, 2015
Hi Pamela, Thank you very much for your business and for your kind words. We truly appreciate both! Bindertek Customer Service
Kathi at Bindertek was excellent to work with. We needed to get academic year binder tabs shipped (and special ordered) rather quickly. Kathi and Bindertek made it easy to get what we needed. And when the first order didn't arrive right away, she was on the phone with UPS to track it down. When it did arrive, the color on the tabs was runny, so she got on the phone with the manufacturer right away to send a replacement order. It was great to have that level of customer service over the phone!
By ArtsNow, I.
Response from Bindertek· Sep 24, 2015
Greetings! Thank you very much for your order and for taking a moment to share a great 5-Star review of us here on Trust Pilot. Kathi was so happy for the shout out. She is one of our Customer Service Super Stars. We love hearing what we do every day makes a difference for our customers! I am sorry that there was an unusual manufacturing issue with your Index Tabs but glad that everything could be sorted out for you quickly. We truly appreciate your business! Kind Regards, Bindertek Customer Service
These binders are decent quality materials, but they're not assembled very well. They seem to be made for one thing: storage. I was hoping to use these for taking notes at college. They lack basic features for this such as internal pockets. I was willing to forego the pockets for better quality, but the quality isn't there. Also, I've had these for a couple of weeks, and one of the rings are already misaligned. I was under the impression they were better quality. I always use the lever to open the rings too, so it's not like it's user error. These binders are way overpriced. Only buy if you're wanting something that looks pretty on a shelf to archive rarely referenced material. Just about any $5 binder will serve you better and last longer with daily use. For the cost of the Bindertek, you would expect better.
By MATTHEW
Response from Bindertek· Sep 14, 2015
Hello Matthew, Thank you very much for your purchase with Bindertek and for taking the time to share your thoughts with us. We're a small business and we value our customers feedback as a way to constantly improve the products we offer and the service we provide. I am surprised to hear that our Binders are not holding up well for you! Bindertek Binders are created for professional use. We have thousands of customers who have our Binders in perpetual use - some literally for decades. We offer an industry unique Lifetime Warranty on the Ring mechanisms of our Binders. If ever your Rings break or become misaligned you are welcome to send them in to us for free replacement forever. I will be in touch with you personally to see if there is anything I might do to help you. Thank you again, Sandra Stevens Bindertek Customer Service
I love my binders - they do exactly what I want them to do and they look clean and modern. The green was out of stock so a representative called me to work out the details of getting another color. Excellent customer service. Only one quibble - please get more green binders in stock - I love that color!
By MELISSA
Response from Bindertek· Sep 11, 2015
Hi Melissa, Thank you very much for your order and for taking the time to share a 5-Star review. Hearing that our customers love our Binders is our favorite feedback - because we love them too! Our new line of Bindertek Binders was created after a year of globe trotting to find just the right manufacturing partner in Europe. I apologize that the Evergreen were temporarily sold out. They are currently available now. Kind Regards, Bindertek Customer Service
I HAVE WRITTEN MY ANCESTRIAL HISTORY, FOUND A ARCHIVAL COMPANY WITH REAL NICE ALBUMS AND SLIPCASES, AT THE TIME OF MY WORK I SPENT ABOUT $200 ON SLIPCASES. UPON TAKING THE HISTORIANS JOB AT OUR CHURCH LAST YEAR, THEY HAD ABOUT 200 YEARS OF MATERIAL WHICH I ORGANIZED. WE COULD NOT AFFORD THE PRICE OF THE COMPANY I USED. THANKFULLY I FOUND BINDERTEK AND WE NOW HAVE OUR COLLECTION PROTECTED FOR MANY, MANY YEARS TO COME. WE CELEBRATED OUR 200TH ANNIVERSARY LAST YEAR, SO WE HAVE A RICH HISTORY TO PRESERVE.
By ROBERT D.
Response from Bindertek· Sep 10, 2015
Hi Robert, Thank you for your order and for taking the time to leave us a great review. Glad to hear that our products have helped you preserve such a rich history! Kind Regards, Bindertek Customer Service
I recently ordered one of the new Fedon bags and am very pleased. The bag is very high quality, great size for my laptop and legal briefs, and at a reasonable price. Two co-workers even asked me where I purchased it so they can buy one for themselves. Thank you!
By MARK
Response from Bindertek· Sep 10, 2015
Hi Mark, Thank you very much for your purchase of a Fedon bag and for the fabulous 5-Star rating! We hope to hear from your friends soon! Kind Regards, Bindertek Customer Service
I purchased a 5-tier binder carousel. After paying over $1,900.00, I was absolutely shocked to learn that these products are constructed out of wood particle board. At these prices, I expected a solid, steel construction. Given that Bindertek has cornered the market on this type of product, it seems they are more concerned with their profit margin than creating a high-quality product. Either the price needs to come down or the quality improved. Its just not a good value.To add insult to injury, the shelving and packaging were broken apart upon delivery by UPS. It took days for Bindertek to deliver replacement parts, the parts delivered were incomplete, and then it took days more to finally receive the last of the replacements. Since I needed to get my binders neatly shelved in a small space, I just suffered through the process. In retrospect, I would not have bought the shelving at all and went to another option.
By MOURA
Response from Bindertek· Sep 10, 2015
Hello Moura, Thank you very much for your purchase with Bindertek and for taking the time to share your feedback with us on Trust Pilot. I am very sorry to hear that you are so unhappy with your 6 Tier Carousel purchase. We have directly imported these Binder Carousels from the manufacturer MOLL in Germany for decades. The Carousels are our most popular shelving option because of their ability to hold more Binders than standard shelving which equates in to a great economical choice. I apologize if you misunderstood the material they are made from. Their representation on our web site as well as our Catalog do clearly state that they are made from wood construction and an attractive gray laminate finish. As far as caring more about our profit margin, nothing could be further from the truth. We’re a small business and of course we do need to make a profit of some kind in order to stay in business but we try very hard to offer our unique items that we bring in from around the world at the lowest prices we are able to. I completely understand your frustration that some of the packages were damaged by UPS in transit. I am glad to hear that we were able to replace any damaged or missing parts. I see in the notes that we were even able to replace items from boxes you had discarded packaging from as a courtesy. I will be reaching out to you personally to see if there is anything else we may be able to do for you. Thank you again, Sandra Stevens Bindertek Customer Service
I ordered my binder repair labels and wanted them asap because I was remodeling my office. The delivery was prompt, and i was surprised at the quick turn around. I purchased 100 binders more than 9 years ago. They still look like new, with the exception of a few labels that needed repairs. I am totally happy with the product and the service. I recommend Bindertek to all of my friends and associates in the legal profession.
By THOMAS
Response from Bindertek· Sep 10, 2015
Hello Thomas, Wow. We cannot thank you enough for making Bindertek a part of your business for so many years! All the best, Bindertek Customer Service