Made a purchase online
Made a purchase online. Now more than a week later, not further communication. No way to know the status of the order. No shipping/tracking information. Nothing.
By Theron
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
821 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We here at BicycleSeats.com are a small, independent retailer of premium comfort, racing, and specialty bicycle seats and seat covers based in Northwest Montana. We also feature our very own patented exercise bike seat adapter kits, which allow you to change the seat on any exercise, spin or stationary bicycle to any standard bike saddle. Our small, but dedicated team features Bob and Kathy, the wonderfully awesome company owners, Sandy, our super smart Warehouse and Order Fulfillment Manager, and Kellen, our savvy Operations Manager.Started around 17 years ago, our small company specializes in offering the most comfortable bicycle saddles on the market today, while providing the best and most comprehensive customer service possible. We love to help our customers here at BicycleSeats.com! Give us a call at 1-855-855-1976, live chat us on our website, message us on Facebook, or shoot us an email, and we will be more than happy to provide you with our one-on-one service that’s unparalleled in the industry. Whether you are a casual rider looking for more comfort on your daily ride, a better seat on your stationary bike, or a hard core road racer, we have a seat for you!Thank you for checking us out! If you’d like to do us a solid, make sure to like our Facebook page, share us with your bicycle riding friends, and visit us at BicycleSeats.com!
BicycleSeats.Com (bicycleseats.com) has 821 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
821 approved reviews, newest moderated first
Made a purchase online. Now more than a week later, not further communication. No way to know the status of the order. No shipping/tracking information. Nothing.
By Theron
These guys have been super helpful sorting out a seat and cushion for a stationary bike. Involved a few trials and returns.
By 4.141993xp
I've ordered
By Janice F.
Product available and as described. Easy checkout and arrived quickly. I couldn't find the exact seat I wanted anywhere else.
By customer
Great customer service. Quick delivery to Australia.
By Jacqui A.
Fantastic!!!
By Donald S.
Service was great. Cushion did not help me but not your fault.
By George A.
I received my order in a very timely manner with no mistakes or questions. Will order from Bicycle Seats again. Larry L
By customer