Product was good but communication is…
Product was good but communication is difficult . No phone that works and email response was 3 days late.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
821 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We here at BicycleSeats.com are a small, independent retailer of premium comfort, racing, and specialty bicycle seats and seat covers based in Northwest Montana. We also feature our very own patented exercise bike seat adapter kits, which allow you to change the seat on any exercise, spin or stationary bicycle to any standard bike saddle. Our small, but dedicated team features Bob and Kathy, the wonderfully awesome company owners, Sandy, our super smart Warehouse and Order Fulfillment Manager, and Kellen, our savvy Operations Manager.Started around 17 years ago, our small company specializes in offering the most comfortable bicycle saddles on the market today, while providing the best and most comprehensive customer service possible. We love to help our customers here at BicycleSeats.com! Give us a call at 1-855-855-1976, live chat us on our website, message us on Facebook, or shoot us an email, and we will be more than happy to provide you with our one-on-one service that’s unparalleled in the industry. Whether you are a casual rider looking for more comfort on your daily ride, a better seat on your stationary bike, or a hard core road racer, we have a seat for you!Thank you for checking us out! If you’d like to do us a solid, make sure to like our Facebook page, share us with your bicycle riding friends, and visit us at BicycleSeats.com!
BicycleSeats.Com (bicycleseats.com) has 821 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 27 reviews with 3 stars · Clear filters
Product was good but communication is difficult . No phone that works and email response was 3 days late.
By customer
The seat adapter fit fine on our C1 stationary bike but the bolts were too small to feel confident that they would hold the weight over a long period of use. The tools provided were useless.
By LDH
I was told the seat would fit over my seat pole. It came as a seat only with no means to attach it to the seat pole. Seat looks good but now I must take the seat and the pole to a bike dealer to have them find a way to attach it. Otherwise I can sit and look at it.....just can't sit on it.
By Jerry H.
Seat was fine. But no one ever got back to me regarding my several attempts to verify the item was sent.
By customer
Product worked as intended, but rather expensive to get to Canada, and overall price for what it is. I chose to buy as I could not find the 4 point mount up here, but after receiving its basically the three point mount with an extra front plate. I could have saved half buying the three point one from amazon, then figured out the small plate... But again it works as intended and should last - just expensive
By Todd M.
It did relieve pressure on my sensitive area, but the short rails won't let me move the saddle back enough for a comfortable riding position.
By customer
So far I have no complaints. I have just received my first seat to test and have not decided whether to return it for another one. I have had problems with seats for some time now and wish to get back into some longer range riding again. I average about 15-20 mi. before the seat becomes to much for the sit bones.
By Ed B.
This gel seat is fine--a bit thin, not extraordinarily comfortable. I combined it with padded bike shorts for a pretty comfortable experience.
By customer