Prompt
Prompt, professional staff and care!
By Sandi
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Prompt, professional staff and care!
By Sandi
I was seen immediately. PA quickly and accurately diagnosed my problem and prescribed medication. I was out of the office very quickly.
By Patient
Got in and out in 30 minutes.
By Patient
Needed a Covid test for travel. The process was efficient, punctual and everyone very friendly.
By Patient
A great urgent care place, hardly any wait time, friendly, efficient and knowledgeable staff.
By Patient
Was seen in timely manner. The NP that serviced us need to start an IV line and he choose the wrong type of needle and he had a bloody mess to clean up he admitted he did not get right needle and had the nurse help him cap the needle to keep the mess to a minimum. I wondered what kind of NP we had if they did not use the proper medical equipment but other than that he was very nice and professional. His overall dx was correct confirmed by CT scan a few days later
By Patient
Needed COVID test for travel. Got the results timely
By Gary M.
Dr. immediately realized that I had pneumonia and was in need of hospital. I was given the necessary papers to take to the ER with me. They offered to call for transport but my husband agreed to meet me and take me to the hospital so my friend who brought me in could go home.
By Elaine P.