Take copay, no service
Take copay, charge insurance, then send patients away to seek care elsewhere.
By PatientJ
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Take copay, charge insurance, then send patients away to seek care elsewhere.
By PatientJ
Very quick to be seen with appropriate history and physical. good follow up with results.
By Patient
Quick, clean, friendly, thorough. Everything we could ask for being from out of town and not knowing the area.
By Patient
I was very satisfied, the facility was very clean, the staff was very friendly and helpful.
By Patient
very responsive and caring
By Ramona S.
Very helpful
By Patient
I prefer this urgent care location over any other. The staff is always professional and courteous. Despite us arriving a few minutes before closing, they took great care of my 89 year old mother suffering from dementia. Very patient and understanding. Great staff.
By Patient
They quickly identified problem with xrays. The team working there could not have been any friendlier. Superior customer service! I would highly recommend.
By BarbG