Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,547 reviews
BetterMed Urgent CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Everyone is always kind, quick, and to the point here. I go here for all of my COVID PCR tests as they usually get the results the same/next day. Makes all of my travel worry-free. 10/10 would recommend.
By Patient
Response from BetterMed Urgent Care· Jul 21, 2021
Thank you for the positive feedback! We are glad that you continue to have great experience with us. Safe travels!
Excellent service and rapid results
By BRENDA
Response from BetterMed Urgent Care· Jul 21, 2021
Thanks for the positive review, Brenda!
Fast, polite, efficient, patient.
By Patient
very professional service..
By Patient
Very helpful, kind, and informative staff. Thank you!
By Patient
A wonderful place with excellent service. Recommend it over any other urgent care. Covid-19 PCR results- next day!
By Patient
BetterMed Urgent Care is the BEST! The receptionists and nurses are always friendly and helpful when you arrive. The doctors and nurse practitioners are very caring and are always spot on when diagnosing problems. Even though I have a family physician, I am very lucky to have a BetterMed close to me because it is a quick and convenient way to get help when needed.
By Patient
came in for a bladder infection. receptionist was amazing. very kind, knowledgeable. had excellent care while being seen.
By Patient
