I RECEIVE SUCH COMPASSIONATE AND GREAT…
I RECEIVE SUCH COMPASSIONATE AND GREAT CARE FROM DR. KEISHA CHERRY - SHE IS A WONDERFUL ADDITION TO YOUR STAFF AND I AM GREATFUL FOR HER CARE.
By Laurie
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I RECEIVE SUCH COMPASSIONATE AND GREAT CARE FROM DR. KEISHA CHERRY - SHE IS A WONDERFUL ADDITION TO YOUR STAFF AND I AM GREATFUL FOR HER CARE.
By Laurie
Excellent care and service. Quick and efficient!
By Patient
Very helpful people Got my results on time. Thank you.
By Josiah M.
Both myself and my husband went to better med. I went to Ashland and my husband went to the mechanicsville location. The staff was very nice and caring. Would recommend them to anyone.
By Patient
My son only needed a pre-op rapid COVID test, but they did a great job and had us in and out of there quickly. The staff was very friendly, especially the front desk receptionist, she was very bubbly and friendly, which made us feel welcomed. The price was pretty high though and they didn't take my insurance but they were the first place I called that was able to take us that day and provide results, which is what I needed.
By Valerie S.
Fast & friendly
By Pat M.
Better Med helped me get a PCR test in less than 12 hours, allowing me to visit a sick relative in Spain. Everyone was kind and efficient.
By Barbara
I waited an appropriate amount of time to be seen. The care providers and front desk staff treated me professionally and kindly. I received care and recommendations for after care as was appropriate.
By Julie P.