Fast
Fast, efficient, and extremely friendly.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Fast, efficient, and extremely friendly.
By Patient
I fell and needed stitches. I walked into better MEd without an appointment and was seen quickly. My knee was stitched efficiently by the medical staff and had me done in no time. Very impressed with the whole team.
By Lee Ann T.
They were very nice, but didn't feel they knew the situation with my foot. My foot was hurt at work and I feel like it was down played because of workman's comp. A week later went back for the check up. All they did was ask me if I could go back to work. I said yes, which was a mistake. They Just looked at at my foot, that was it, and released me to go back to work even though I told them I was having my foot amputated in 2 weeks. Didn't ask anything about that, just sent me back to work. I would not go there again.
By Patient
Response from BetterMed Urgent Care· Apr 16, 2021
Hi There, We are sorry that you did not have a positive experience with us. We will be sure to share your feedback with the site manager. We hope you are feeling better.
Fast effective
By Patient
Awesome & quick service! Better than any other location I've been to.
By Patient
Had broken tooth needed antibiotics till I could get to the dentist very helpful gave me what I needed
By Patient
Excellent care and personal attention to the patient, I will definitely visit again
By michael B.
I came in - sick as I've ever been. I was treated as quickly as possible- to determine I had COVID. From the Receptionist to the nurse - they were thorough and the P.A. delivered the news that I was possible. It was like he stayed with me to make sure I was going to be OK. Shortly thereafter, I developed a sinus infection. My P.A. called in the right med - it started working right away. I was very pleased with my visit to BetterMed - Ashland, VA.
By Terry C.