Went to Better Med with c/o abdominal…
Went to Better Med with c/o abdominal pain. Was sent home with no answers and nothing to control my pain, nausea or vomiting. Had to go to the ER and then taken emergently to surgery. Skip this step!
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Went to Better Med with c/o abdominal pain. Was sent home with no answers and nothing to control my pain, nausea or vomiting. Had to go to the ER and then taken emergently to surgery. Skip this step!
By Patient
This care center was amazing. I did not leave without all of my questions answered. All staff members were kind, thoughtful, and professional.
By Elizabeth
I had a very positive first experience with BetterMed and I would definitely utilize their services again.
By Patient
I have gone there twice then still had to follow up with primary as they didnt prescribe anything and then I couldn't breathe
By Patient
Great service and very pleasant team!
By Patient
I received excellent care. I was seen quickly and had strep and flu test results back very quickly. I was in a lot of pain from sore throat and joint pain from strep and was given a liquid steroid in the office before I left that helped SO much. I felt better before I even picked up my antibiotics. Juan is so great, he has been my PA for several visits and I appreciate his bedside manner.
By Kara
Always a quick and easy visit with good medical professionals to help you!
By Patient
Everything about my visit was great! The waiting room is very pleasant and modern. I didn't have to wait very long to be seen, and the staff were very friendly and helpful.
By Patient