Much better experience this time
Much better experience this time. Provider was amazing!
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Much better experience this time. Provider was amazing!
By Patient
Allison was great wait was little long
By Patient
First time there—paperwork process was fast and everyone was really kind. I was there maybe 20 minutes total, so I didn’t have to wait long at all—I did go at an off peak time though. Also, very clean which is a huge bonus. All in all, my experience was great and I’ll go back when necessary as it’s close to home and I liked it there.
By Patient
Very quick and thorough, docs are very nice and actually listen to what you tell them.
By John C.
Quick service and wonderful staff
By Emma Lee M.
I've been to BetterMed Ashland many times over the past five years and each time I am struck by the exemplary service and care. They are always on their game -- friendly, efficient and effective. Could not ask for better.
By Patient
I was seen and treated very quickly upon my arrival. Everyone was professional and instilled a feeling of confidence.
By Carol K.
Nice building, CLEAN, updated, friendly staff. Why would you want to go anywhere else?
By Shane A.