Everyone was most professional and…
Everyone was most professional and very friendly. The NP seemed genuinely concerned and explained everything I needed to know to me. Wait time was minimal. I would definitely use Better Med again.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Everyone was most professional and very friendly. The NP seemed genuinely concerned and explained everything I needed to know to me. Wait time was minimal. I would definitely use Better Med again.
By Patient
Service was efficient and staff were pleasant. I highly recommend Better Med!
By Patient
Extremely efficient, expedient, courteous and respectful all of my medical needs were met.
By Patient
WS seen and treated professionally and well Thank you!
By Patient
795 dollars for a tetanus shot seems extremely excessive. Although it was paid I emailed them and asked to explain the 4 or 5 charges and never heard back. DK
By Danny D.
Went in. Was given meds. Sent off urine culture and I needed another type of meds and they never called me to tell me that to stop old and pick up new from pharmacy. The only reason I knew there was a prescription was I was picking up another. They finally did call to tell me but was 4 days after they called it in..wth. how stupid is bettermed????
By Patient
I was left in a room for 50 minutes without seeing anyone even a nurse. And when the doctor finally came into room he examined nothing.
By Patient
Best experience I every had so professional from Doctor to the Nursing staff just love it.
By Phyllis P.