Quick and reliable
Quick service. Accurate diagnosis. Courteous staff.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Quick service. Accurate diagnosis. Courteous staff.
By Patient
The staff was very nice and the physician assistant was very knowledgeable.
By Patient
Always professional and prompt with service.
By R. T.
Wonderful experience, everyone was pleasant and knowledgeable.
By Patient
They send me home with painkillers, didn't even try to find out the problem. And I end up the same night in emergency room for surgery for appendicitis. Not happy with their service.
By Patient
Friendly, knowledgeable staff. Excellent service and the wait time was excellent. Walk in, get medical care, get back to work.👍
By Patient
Care was quick and responsive
By Richard
First time to visit this facility and was pleasantly surprised. Check-in was very efficient and I was immediately shown to an exam room.
By Patient