I enjoyed my visit to Better Med
I enjoyed my visit to Better Med. the staff made me feel very comfortable . They solved my issue very guickly and I am so grateful .
By PatientJohn M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I enjoyed my visit to Better Med. the staff made me feel very comfortable . They solved my issue very guickly and I am so grateful .
By PatientJohn M.
It was fast efficient, yes cost more, but no wait. Great Dr and service.
By Linda B.
No wait and quickly diagnosed problem. After taking recommended other meds for a few days the problem was resolved. Best urgent care in area.
By Carol
2nd visit to BetterMed and it was as fulfilling as the 1st visit. Good people who provide medical care when you need it. I will go back if the need demands.
By Patient
We've visited three times in the last year, and we've always left feeling well cared-for from start to finish. Easy check-in, friendly receptionist, short wait, thorough, profesional and kind nurses, and doctors who show empathy. Personally, I would drive past many Patient Firsts to get to a BetterMed when the need arises.
By Patient
Did not respond before because I was not actually treated.
By Patient
Everyone very friendly and responsive. In and out in record time.
By Patient
Great “home” environment with friendly staff and great doctors.
By Patient