We had little to no wait time
We had little to no wait time. All parties were professional and efficient. We registered and saw the nurse right away.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
We had little to no wait time. All parties were professional and efficient. We registered and saw the nurse right away.
By Patient
The best urgent care in Fredericksburg. Best customer service. Best patient care. I highly recommend this practice for all of your urgent care needs. Absolutely excellent!!!
By Daniell M.
Really made me feel comfortable and help me understand the best course of treatment
By Will C.
Very friendly staff. I don't like that you have to put a credit card on hold...but was glad I got in quickly and everyone was very nice. Most importantly...I was feeling better shortly after.
By Patient
Best care in Town.
By Brad
Never called back after I left an urgent message before my China trip. Called them several times but no answer after my visit.
By Patient
They now force you to do everything electronically and save your card to pay balance to pay bill. Last time I ever go here.
By Patient
I was prescribed a black-box medication that had caused painful side effects and no one warned me about it. It is upsetting that such harsh medication was not fully explained to me.
By Patient