Was rushed through
Was rushed through. Didn’t listen to my symptoms. Did not strep or flu test. Ended up at different urgent care 2 days later with the flu. Very disappointed.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Was rushed through. Didn’t listen to my symptoms. Did not strep or flu test. Ended up at different urgent care 2 days later with the flu. Very disappointed.
By Patient
Good ! Fast ! Effective! Friendly!
By Patient
Not good. Very expensive.
By Patient
I am always treated with compassion and truly listened to by the providers at your facility. Thank you all for being efficient and taking such great care of me when I am not feeling well.
By Marlene
Awesome fast service
By Patient
Great job, kind caring
By Patient
Very thorough
By Jane V.
Eh it’s okay but service is always super slow.
By Ashley