Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,547 reviews
BetterMed Urgent CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Was very good until I checked my bank account my account was charged $198.00 even after I gave insurance card and paid a $30.00 co-payment I contacted my bank and I am disbuting the charge. Thank you bettermed urgent care.
By Sharon H.
Clean facility. Courteous and professional. My family and I will continue to use them
By PatientMelody
Service was quick, did not have to wait long to see the doctor
By BR
they are quick .... I would choose BetterMed over Patient First any day !!!!
By Patient
Prices are insane
By Patient
They refused to see me because I did not place a credit card on file. Good thing, doctors office was less expensive.
By R P.
No review given.
By Patient
Quick care. Friendly staff.
By Linda S.
