Excellent service
Excellent service. Comfortable and very professional staff. Would highly recommend to all.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Excellent service. Comfortable and very professional staff. Would highly recommend to all.
By Patient
I had labs done and had to call and get results no one called me. When I called and was waiting on those results on hold no nurses picked up to the point where the receptionist got annoyed because she was personally telling them to pick up for me. Then I had to request my results on my portal to know what to tell my Dr. on my follow up
By Patient
Everyone is very friendly and very helpful at this location. With COVID symptoms and without I was treated very nicely it’s awesome thanks bettermed Mechanicsville
By Patient Martha M.
Very caring doctors and nurses during stressful times with ongoing pandemic. I felt safe and taken care of as many precautions were taken to protect myself and others during the visit. NP took a lot of time to answer questions and address all of my concerns.
By Patient
I love BetterMed. They are so efficient and professional. I prefer them over Patient First.
By Patient
Very professional, very clean, very nice staff. I will certainly go back if I need fast medical assistance or if my primary care provider closes his practice.
By Joe M.
Was seen quickly and professionally for COVID l test.
By Patient
They were very helpful with providing information regarding covid exposure. They provided excellent customer service
By Patient