After paying my copay and being triaged…
After paying my copay and being triaged . I then found out there was NOTHING that could be done. Waist of time and money . Besides that , the PA I saw was really nice and pleasant .
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
After paying my copay and being triaged . I then found out there was NOTHING that could be done. Waist of time and money . Besides that , the PA I saw was really nice and pleasant .
By Patient
Convenient and great location. The waiting area was clean with hand sanitizer available and staff wore masks.
By Patient
The NP was awesome and great to talk to
By Patient
From the moment I walk into the BetterMed office I am greeted nicely and basically no waiting time to be taken to the back. The staff is wonderful and caring as well as thorough!!! The BetterMed on Iron Creek Hwy, Chester, VA
By Sheila H.
Excellent Care and Service We received expedient and exceptional service at Better Med. The nurses and PA were very kind and caring to my son and daughter while I was being treated.
By Patient
Went for rapid test. Took about 2 hrs. Other than that, staff was very nice and professional
By Dennis
My very first visit, I was very impressed and satisfied with my overall experience from check in to exam and certainly my being released. Would definitely be returning.
By Patient
they were helpful and informative. i liked my doctor. it was hard to get a appointment for covid
By Patient