Definitely recommend
I have been to Better Med a number of times and have always had a good experience. The revisers and staff have been courteous and compassionate. Definitely recommend.
By Jenny G.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I have been to Better Med a number of times and have always had a good experience. The revisers and staff have been courteous and compassionate. Definitely recommend.
By Jenny G.
Great service and caring staff.
By Nicole
Professional. Clean. I definitely felt safe going in to get a test during Covid
By N.Rubin
I went in for a rapid COVID test and it was clean, easy, and accurate.
By Patient
easy to schedule, good follow up
By Patient
Staff was very nice. My biggest complaint is I finished all meds but was not quite well. The Dr. Said call if necessary and I was informed I needed to return. However I didnot have the 50.00 since I live on disability. So I had to just tuff it out.
By Patient
Front desk ladies very helpful and friendly. Nurses also upbeat personalities and the Nurse Practioner was very helpful and took time to discuss condition. Having her talk to me help me realize it wasn't anything I did wrong.
By Suzanne
Very professional and efficient.
By JOHN