Young lady was extremely knowledgeable…
Young lady was extremely knowledgeable and thorough. She listened to my concerns and had me fully informed by the end of my visit.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Young lady was extremely knowledgeable and thorough. She listened to my concerns and had me fully informed by the end of my visit.
By Patient
Prompt courteous service from all
By Patient
Great service! I waited in my car then was brought in where I was given the COVID test. I felt safe and comfortable and everyone was very helpful.
By Patient
The doctor I spoke with was extremely helpful.
By Patient
I had a great experience at this location. Everyone was thoughtful, kind, & eager to take care of if my issues. I received excellent care.
By Patient
Very professional and informative staff. Answered all my questions and called me to follow up with lab results of my test.
By Patient
Always very professional respectful to what your situation is!. They always get the job done
By Patient
Staff was pleasant, efficient and the protocols due to covid worked well and were easy to follow.
By Daniel B.