Ben's is the best!
I have purchased parts from Ben's for quite some time now, and have had nothing but excellent experience after excellent experience.
By johnalton87
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
763 approved reviews, newest moderated first
I have purchased parts from Ben's for quite some time now, and have had nothing but excellent experience after excellent experience.
By johnalton87
'Nuf said........
By John C.
Love the handle bars I got at a good price.
By Customer
Really really quick turn around. Recieved my package days before I thought I would. Good prices and the products I want. Such prompt service I felt they deserved a good review. I like ordering from real companies which I have guessed they are.
By Socrates802
Matt is very helpful and knowledgeable on their products. Shipping was fast and items safely packaged.
By Mike B.
love you !!!!
By johny
Fast, well-priced and efficient - a really great store to deal with!
By Charlie
Fast shipping, tracking info provided, and items just as described.
By John R.