A+++
Hard to find items at great prices. I've done business with them many times over the years and have always been satisfied. Great communication and prompt shipping.
By Customer
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
763 approved reviews, newest moderated first
Hard to find items at great prices. I've done business with them many times over the years and have always been satisfied. Great communication and prompt shipping.
By Customer
cheap and fast shipping
By Customer
Had a great experience with Ben's Cycle; fast and very reasonable international shipping (one package was actually free shipping). Fast responses to e-mail queries. Parts exactly as described and very well packaged. Pleasure doing business with Ben's!
By Greg V.
Ordered my item without any problem. They sent it free the next day with a tracking number. Recieved my item within the expected time frame. Excellent service. No complaints. I would order again from bens cycles
By Ryan
item bought had been back ordered so I signed up to be notified when it became available. Ben's notified me by e-mail & I ordered the item. Ben's made the process quite easy. Prompt shipping & item arrived in great shape & was as advertised.
By Customer JR B.
Great price, prompt shipping,and great communication.
By Sam
1st timer and really happy with my purchase.
By Mel
Product was awesome! The seller communication is great! I knew exactly what was going on with my order at all times. I'm shopping there again right now!
By Customer