Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
727 reviews
BB WheelsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget.Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
BB Wheels (bbwheelsonline.com) has 727 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
727 approved reviews, newest moderated first
It's a legit sight customer service was amazing. This is my new place to order rims.
By misty B.
Response from BB Wheels· Apr 9, 2026
Misty, It's a legit sight customer service was amazing. This is my new place to order rims. Thank you, BB Wheels
Purchased 2 sets of tires for 2 different vehicles on 3 Sept 2025 and already received 1 set today 5 Sept 2025...that's blazing fast.
By Marveles
Response from BB Wheels· Apr 9, 2026
We’re thrilled to hear your tires arrived so quickly. Fast shipping is always our goal, and we’re glad we could get your order to you promptly. We appreciate your business and look forward to serving you again! Thank you, BB Wheels
Sent a message to find out the white wall width of this tire (Ironman Rb 12 Nws Tire 225/75R15 102S 440 A B White Wall). Got a quick response and was told it was about 3/4". Turns out it was just a hair under 1" but that's okay. I needed the white wall to be between 3/4 and 1 inch. Two of the tires had black scuff marks on the white walls. Tried my white wall cleaner on them but it didn't work. (Thought I was gonna have to return those two). Took a more aggressive approach and after about a half hour, finally got the black marks 99% removed. Tires should have been shipped in boxes or at least wrapped with paper or shrink wrap. Other than that I am very happy with the tires.
By ARTHUR M.
Response from BB Wheels· Apr 9, 2026
Arthur, We’re glad our team could provide a quick response to your question and that, in the end, you’re happy with your tires. We appreciate your feedback regarding the black scuff marks and packaging—we’ll take this into consideration to improve how tires are shipped in the future. Your satisfaction is important to us, and we’re happy you were able to get the tires looking great! Thank you, BB Wheels
Not only do I like my tires, but even after Fed ex lost one of them BB wheels helped me out and replaced the missing one and is currently on its way to me. Top notch customer service and quick to respond. I've already told friends and coworkers about you guys and how satisfied I am.
By Travis L.
Response from BB Wheels· Apr 9, 2026
Travis, We’re glad we could make things right after the shipping issue and get your replacement tire on the way quickly. It’s great to hear you’re happy with our customer service, and we truly appreciate you sharing your experience with friends and coworkers. We look forward to helping you again in the future! Thank you, BB Wheels
Easy to use system good products and easy financing options.
By LG
Response from BB Wheels· Apr 9, 2026
We’re glad to hear you found our system easy to use, enjoyed our products, and appreciated the financing options. We truly appreciate your support and look forward to serving you again! Thank you, BB Wheels
The representative was very helpful. He checked for any rebates. He looked up my previous purchase so made sure I had the correct tires to replace the old tires.
By Mike
Response from BB Wheels· Apr 9, 2026
Mike, We’re glad our team was able to assist you, check for available rebates, and ensure you got the correct replacement tires. We appreciate your feedback and look forward to helping you again in the future! Thank you, BB Wheels
I was torn between a four star or five star. All in all it was a good experience. My only constructive advice would be to make it more know that an additional purchase is necessary in order to have all you need in the one shipment. I realize you offer the installation kit as an option at the end but you should give that a little more attention throughout the process. In my case it was mandatory that I get the new lugnuts and center ring but when I made my choice of rims, it said it was guarenteed to fit my car.
By Chris C.
Response from BB Wheels· Apr 9, 2026
Chris, We’re glad to hear your overall experience was positive. We also appreciate your suggestion regarding the visibility of additional items like installation kits, lug nuts, and center rings. Your input is very valuable, and we’ll work on making these options more prominent during the ordering process to avoid any confusion in the future. We’re happy you received the correct fit in the end and hope to provide an even smoother experience next time! Thank you, BB Wheels
Called to confirm the item I wanted to order was still in stock since it stated 1 left. It was so I went ahead and submitted the order. Item was shipped quickly and I received it the following week. Great service. Tracking number didn't work but received the item very quickly.
By customer
Response from BB Wheels· Apr 9, 2026
We’re glad we could confirm your item was in stock and get it shipped out quickly. We apologize for the trouble with the tracking number but are happy it arrived promptly. We appreciate your business and look forward to serving you again! Thank you, BB Wheels
