Vana was wonderful!
Vana was wonderful!
By Williams, D.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,883 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,883 approved reviews, newest moderated first
Vana was wonderful!
By Williams, D.
Rep had her own agenda wrt my call. I had a very narrow question/issue (cancel button not working) but she made me go through her list of issues. For example, she insisted on validating the cellular connection which was 1) not an issue; and 2) irrelevant because I was not at the location that the watch will be when I give it to my father.
By Lynn C.
Vana was very helpful and patient.
By Jennifer B.
Shane was very knowledgeable polite and professional. He answered all of our questions and gave us additional helpful recommendations. We really enjoyed our interaction with Shane. I highly recommend Bay Alarm Medical, our experience with them has been terrific.
By Patti P.
Kal was very helpful.
By Regina F.
My question was answered quickly.
By Michael P.
Kim as very helpful; your website not so much
By ddoogie
Eric was extremely helpful and professional.
By Christy H.