Bay Alarm MedicalReviews of bayalarmmedical.com

Christy was clear, concise, and helpful

Representative Christy was extremely patient and helpful in explaining watch functions. She answered all my questions thoroughly and clearly. She explained my options for new and replacement bands including pricing and delivery options.

Needed change billing account and everyone was great We are also super happy with our service.

The process of setting up the device was super easy.

Total failure of fall alert system. My MIL has had 2 significant falls while wearing her pendent with fall alert. Fortunately, for her & us, we were able to capture her falls on a separate video surveillance system. This is a 100% failure rate of device. With her latest fall, I was told that the battery life is only 8 - 24 months. It seems to me, if this is a known fact within your company equipment function that customers would be contacted & made aware of this prior to a fall occurring, not being captured & risking the lively hood of your consumers.

Easy to reach. Very helpful rep (Anthony). He helped me to complete the setup of my Bay Alarm watch. He ordered a lockbox and pre/coded it, He was very patient and reassuring, provided me with info I needed, answered all questions.

Christy was very attentive to my needs and solved the trouble.

They were efficient and took care of all my needs