Sarahwas polite and very helpful
Sarah was very helpful and professional with my request
By Linda
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,883 reviews
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Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,883 approved reviews, newest moderated first
Sarah was very helpful and professional with my request
By Linda
They explained everything clearly. Times were included to receive item and how much it cost. She was well informed. H
By customer
Completely understood the problem and acted accordingly. Great service!
By George
Very helpful and listened well
By Bruce M.
Such a helpful tech expert. Dat was very clear in his instructions and gave me step-by-step instructions which made it easy for me to follow. He was very patient and explained things as we went through the process of resetting my watch do it could "talk" to me--announce that my device is charging. It lost its "voice" last night so I was worried about its ability to transmit a signal in an emergency. Thank you again to Dat and to Bay Akarm for having such a wonderful tech expert with really fine customer service skills. My voiceless watch caused mr such anxiety overnight, but Dat helped me tremendously. Mahalo and Aloha from my corner of San Diego!
By janis G.
Mary helped me. She was very clear in her answers to my question regarding an incident last night when there was miscommunication with the local EMTs She spoke well to an elderly person. And she was patient. She did well explaining a function of the system I did not understand. Give her 5 As!
By Linda
Shika was most helpful in updating the property address and codes to enter the building and unit
By Mary K.
Jason was very efficient and polite.
By Philip