Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
152 reviews
BambooHRSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The BambooHR all-in-one platform gives your growing organization the foundation it needs to build a thriving workplace now and far into the future. It brings together best-in-class solutions, capabilities, and integrations all in one place, with a single source of data. You’ll directly impact the employee experience all while managing important tasks, workflows, and data solutions, functionality, and integrations to build now and into the future. By consolidating your HR software into a single platform, you are freeing yourself up to focus on what matters most—growing your people, improving the employee experience, and taking your business forward. For more information, visit www.bamboohr.com.
BambooHR (bamboohr.com) has 152 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 79 reviews with 5 stars · Clear filters
BambooHR has been a total game changer for our company! It brings important functions into one application & saves us so much time & frustration. I wish we would have starting using BambooHR so much sooner!
By Marcie K.
The Village of Tequesta has been using BambooHR since Feb 2016. We first heard of them after googling the top cloud based HRIS of 2015 and the reviews were spot on. I could rave all day long about their hiring, benefits, time-off, performance management, training, employee satisfaction, employee well-being, onboarding and off-boarding modules, just to name a few, but I'll keep it simple with this advice - JUST DO IT! You will not regret it. Their prices are also reasonable for all the updates that we get on a regular basis. The Hiring module saved my sanity over the past 2 years with the speed that we were able to replace personnel due in part to their partnership with Indeed and Ziprecruiter at no additional cost. The only challenge that I've experienced is related to the fact that we are a municipality with unions and public safety personnel (police/fire) whose work hours are unique and whose benefits are tied to their unions, but we've been able to implement some work-arounds using other resources that we have in place. We've not used their Payroll module which was more recently added, so I'm not able to comment on that. Overall, it has been a wonderful experience and their customer support is outstanding.
By Merlene R.
I am an enthusiastic fan of BambooHR. The platform is user friendly and simple to use. And most importantly, the customer support team is the best I've ever had the opportunity to work with.
By Lori T.
This is the most customer facing service I have ever came across, has all you need and can develop extra bits for something that you need or help you choose among trusted partners.
By Zakhar M.
BambooHR is the best HRM system I have ever used; I recommend it to everyone I know! UI is exceptional and intuitive, resulting in zero need to train users. I particularly enjoy its performance management processes. They're quick, easy and low effort for users. The FAQs and help guides are excellent. It's easy to find out an answer without the need to reach out to their support team. Get it, it's a no brainer.
By Stuart C.
So easy to implement! I'm not an HR professional but I know we are way more organized and efficient at onboarding. A must for any company over 20 employees.
By Rgreg
I bit confused and surprised about poor reviews. We use this system for a while and never had any problems! Platform provides great usability and functionality.
By Arman M.
