Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,656 reviews
Badlands RanchSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded by actress and animal activist Katherine Heigl, we create products made with some of the healthiest foods on Earth — like premium, hearty beef from suppliers who care about the humane treatment of animals, as well as hand-selected superfoods for canine health. We also make it a priority to employ safe, responsible cooking practices by slow-cooking and air-drying our dog food to ensure maximum freshness and nutritional content. It’s all the good stuff your dog needs to thrive, with none of the bad. Named for her ranch in Utah where the Heigl Family rescues animals, Badlands Ranch stands for treating every dog with love and respect. That’s why it is a proud sponsor of the Jason Debus Heigl Foundation and its rescue efforts, medical care, obedience training, and placement of dogs in happy, loving homes. With every purchase of a Badlands Ranch product, you’re not just helping your dog achieve a healthier life… you’re helping another dog in need find a forever home.
Badlands Ranch (badlandsranch.com) has 2,656 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,656 approved reviews, newest moderated first
My dog is a 12-year-old chihuahua. She has been slowly slowing down over the last year. She has been more energetic and playful since starting the Badlands Ranch food. She will even tolerate, run around, and play with the puppy. This is a beautiful thing to see!
By Brittany M.
Dogs love the food. Never an issue with an empty food bowl.
By David Karl H.
My elderly yorkie poo loves the treats and dry food. He eats them right up. He is normally picky about his treats especially but loves yours.
By Pamela C.
My dog doesn't take to new foods very well and she just dove into this food the very first time I gave it to her.
By Marguerite S.
The food has been fantastic for my two dogs. They both love feeding time and eat everything! This has been great for my picky older dog!
By Dayna M.
They took my money and never sent the product. BEWARE! I get no response when I continue to reach out to them
By Donna T.
Response from Badlands Ranch· Mar 13, 2024
Hello Donna. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience you have experienced. We hold our agents to high standards and we regret that you did not receive the service you deserve. I would like to escalate your review to our Customer Relations Team, so that an agent may provide you with personalized care and ensure you receive your order. Please email me at [email protected]. Have a nice day.
We gave him a taste test and Badlands WON! I put three different foods in front of my dog, and he went right to Badlands. He tried the others too (which were his old dry kibble and something else new we tried) but he came right back and finished Badlands first! We've been mixing with his old food and he's never been more excited to eat!
By E.D.
My picky-eater dog loved it
By Teresa H.
