Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
432 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.
azova.com (azova.com) has 432 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
432 approved reviews, newest moderated first
The experience was quick, easy and straightforward.
By Jessica P.
Response from azova.com· Feb 22, 2022
" Jessica, We are grateful for the time you took to leave a 5 star review. We are thrilled to hear you found the testing experience quick, east and straightforward. Thanks, AZOVA."
I find your web site extremely hard to use, redoing the app. to travel with verified vaccination record. This took 3 days and several attempts as I found it as clear as mud. Today I had a text that just arrived (maybe the phone is at fault). I called the number and was answered by John. He verified everything was done and I'd be able to travel. Thanks John for your patience and you helpfulness. KL
By Kathi L.
Response from azova.com· Feb 22, 2022
" Kathi, We are grateful that you took the time out to leave us a review. Your feedback regarding our website navigation helps us to improve service for everyone. We are thrilled to hear that you found our staff patient and helpful! Thanks, AZOVA."
SO easy to use and the doctors were very prompt. Can't believe I just now discovered this process!
By Dayna L.
Response from azova.com· Feb 21, 2022
" Dayna, We’re so happy to hear you had a great experience at Azova. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Thanks, AZOVA."
The Azova process is simple and easy. Their people are patient and explain everything well as you go through the process. I would 100% use Azova again.
By Mark S.
Response from azova.com· Feb 21, 2022
" Thanks Mark! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at Azova receives your feedback – they’ll be thrilled to hear your kind words. Thanks, AZOVA."
We used it for a family of 5 in a more remote part of Costa Rica where testing in person would have taken up at least half of a day. The proctor was clear and patient with family, and the connectivity was perfect. Also was much less expensive than in person testing. Would absolutely use again!
By Corey
Response from azova.com· Feb 21, 2022
" Hi Corey, your comments have been shared with our entire team at Azova. When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon. Thanks, AZOVA."
We had a great testing experience. The proctor was very patient and helpful. The directions were clear and he allowed both our children to test at the same time, even though they had different appointment slots. There were some connectivity issues and it was hard to hear the proctor at some points. Also, our video only worked when I moved the cursor. I’m not sure if this was an Azova issue or an issue with my laptop. Overall, it was a very good experience.
By Allyson E.
Response from azova.com· Feb 21, 2022
Hello Allyson! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
We’ve used Azova’s services twice now and it’s a useful service especially in conjunction with the at-home PCR test Detect. However it was confusing that the second agent asked me to watch all the steps in the Detect app first, and then follow the steps again with her. It was a huge waste of time. And o also got multiple emails confirming the results. Both times.
By Maxime V.
Response from azova.com· Feb 21, 2022
" Maxime, We are grateful that you took the time out to leave us a review. Your feedback about our testing process helps us to improve service for everyone. Thanks, AZOVA."
The process was quick and easy! I received updates at perfect intervals - letting me know my scheduled appointment was coming up (I was super busy so I needed all of the reminders), text/email reminders letting me know the status of my shipment and then my results. I would easily use this again for my traveling needs.
By Lauren R.
Response from azova.com· Feb 21, 2022
" Lauren, We’re so happy to hear you had a great experience at Azova. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Thanks, AZOVA."
