Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
174 reviews
AWeberSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AWeber is a market leader of small business email marketing and landing page solutions. Founded in 1998, AWeber has over 20 years of proven success helping more than one million customers around the world reliably connect with their prospects and customers through powerfully-simple email marketing. Along with its award-winning 24/7 US-based customer support, AWeber delivers the ability to quickly load and manage contacts, send amazing emails, build landing pages, send instant web push notifications, and analyze results without having to be a tech whiz. AWeber works with more than 1,000 partner software solutions, allowing customers to seamlessly integrate with the apps and services they rely on to operate and grow. A privately-held company, AWeber is a remote-first team with employees based throughout the United States.
AWeber (aweber.com) has 174 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
174 approved reviews, newest moderated first
Brilliant! Good thinking and good help getting some of it done too! Segments for No Shows - New ideas! When to restart a workflow series of messages and when to not with tags based on audience actions. Aweber support is the very best!
By Julie W.
I have been a customer of AWeber for years. Today was another confirmation of why I stick with this company. Justin in customer service helped me not only resolve and issue (I created), but helped me understand why this happened and how to avoid it in the future. In addition, Justin was kind, professional, and patient as I brainstormed with him how to best implement my vision. Once again, AWeber's customer service team, and the ability to call and talk to a live person, is SUPERB.
By Kirsten H.
I had an excellent support experience with Martha at AWeber. I was setting up a landing page and QR code for my live saxophone event bookings, and she walked me through everything step by step. She was patient, knowledgeable, and made the entire process simple. What impressed me most was that she didn’t just answer my questions. She made sure everything was actually working before we finished. The AWeber landing page system is very clean and easy to use, and with Martha’s help I was able to get my page live and ready for people to scan and book me for events. Five stars isn’t enough. Martha is a tremendous asset to AWeber. “Support like this is exactly why I continue to use AWeber.” Dave Cook
By Dave C.
Every chance I get to send out my business alert or send our monthly newsletter, AWeber is the most valuable asset for me to count on. Their staff is very large and very talented. They always make good suggestions for me to evaluate and choose the best choice.
By carey C.
I really really appreciate the help from Martha today. She was so helpful same patient with me . Helped give me the confidence I need in my journey . Thank you so much for your help today ! So grateful
By Chasity M.
Aweber makes it almost impossible to cancel once you sign on as a subscriber. I've tried cancelling on laptop, cell phone and Ipad, however the platform will not allow me to follow through with the cancellation. It appears the only with to cancel would be to cancel my credit card which is so frustrating.
By Colleen M.
Had a problem with deliverability and contacted the suppport. So the answer came fast within hours while i did something else. The problem was solved within 24 hours and now all e-mails got sent. The support is incredible fast and helping.
By Der W.
I decided to speak to a customer service specialist when after several attempts to remove blank space from my weekly newsletter - I could never permanently banish it. Some of my list having thought they received blank newsletters - cancelled. Will P., the Aweber Customer Solutions Specialist In the US) was able to fix the problem quickly. I am so grateful for his expertise and fast response!
By Patricia D.
