No real helpline response
I'm an AWeber client for years and usually I'm happy with what they are offering and also with their helpline, which I don't use very often. This week I've been trying 5 times to get the response of a human being, not an automated Ai answers, that didn't solve the issue. Some subcribers don't receive the automated welcome response with all the details for the online-workshop I created a new list for. Maybe this review will get the attention of the ones responsible for the customer service?
By Sandra H.