Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
555 reviews
Au Pair USA by InterExchangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world.Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.
Au Pair USA by InterExchange (aupairusa.org) has 555 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
555 approved reviews, newest moderated first
It’s a good program, but I think that with all the COVID-19 situation they should be more present.
By Carolina
Response from Au Pair USA by InterExchange· Oct 7, 2020
Dear Carolina, Thanks for the frank feedback! We recognize these are challenging times and that both au pairs and host families need more communication than under normal circumstances. We will keep your words in mind as we go forward! All the best, Michael McHugh
Is a good experience but not all the families are good hosts, my first family wasn't what I expected. The second one was a blessing, initially they weren't with Interexchange though.
By Roxana Estefania Velez B.
Response from Au Pair USA by InterExchange· Jul 14, 2020
Dear Roxana, We are sorry to hear that your first family wasn't a good fit for you! We are happy to hear that you are having a better experience now! I hope the rest of your program is amazing! Thanks for the feedback! Best Regards, Michael
Au pair USA is the best, they are hands on with everything and the local coordinators are always checking in with you to see if everything is going well.
By Adrienne van S.
Response from Au Pair USA by InterExchange· Oct 7, 2020
Dear Adrienne, Thank you so much for the great review! We also think we have a great group of Local Coordinators so we glad to hear it from au pairs too! Have a great program! Best wishes, Au Pair USA
Au pair USA is a really great program that help a lot of girls and boys around the country to come here and get the experience of living in an American family and know places around the USA I’m really happy with the support of my actual family and my local coordinator because they are always worry about my welfare Thank you so much for the support
By Andrea Chimarro A.
Response from Au Pair USA by InterExchange· Jul 14, 2020
Dear Andrea, Thank you for the 5 star review! We at Au Pair USA are so happy to hear you are having such a nice experience. It sounds like you have a really great family and Local Coordinator! We wish you all the best in the future! Stay safe, The Au Pair USA Team
Good experience I love mu host family
By Monica Lackner M.
Response from Au Pair USA by InterExchange· Oct 7, 2020
Dear Monica, Thanks for leaving a review! We are so happy to hear that you love your family! That is the best situation possible! Have a great year! Best regards, Au Pair USA
Was a good experience with my current family, sometimes some discussions but not really serious. My job with the kids was really nice, I love teach them new things and they love that. I have a good relationship with my host family.
By Juliana Duarte Q.
Response from Au Pair USA by InterExchange· Oct 7, 2020
Dear Juliana, We are glad to hear that you had a good experience with your family! Teaching kids is really wonderful and you are helping them to grow as people. I hope you have an amazing rest of the year! Best regards, Au Pair USA
I'm enjoying my experience with the agency
By Carla do N.
Response from Au Pair USA by InterExchange· Oct 7, 2020
Dear Carla, We are so happy to hear you are enjoying your time! I hope you have a great year! Best regards, Au Pair USA
Aupair USA has been good! They constantly checking up and ensuring I’m good!
By Carmel S.
Response from Au Pair USA by InterExchange· Jul 14, 2020
Dear Carmel, Thanks for the 5 star review! We are happy to hear that you feel supported while you are here in the U.S. Have a great rest of the program! Best regards, The Au Pair USA Team
