Good experience
They have a very good attention
By Ileana
Response from Au Pair USA by InterExchange· Oct 11, 2023
Thank you!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world.Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.
Au Pair USA by InterExchange (aupairusa.org) has 555 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
555 approved reviews, newest moderated first
They have a very good attention
By Ileana
Response from Au Pair USA by InterExchange· Oct 11, 2023
Thank you!
Easy and great customer service
By Krug
Response from Au Pair USA by InterExchange· Oct 11, 2023
Thank you, we appreciate your 5-star review!
Au Pair misrepresented childcare and driving experience
By ..
Response from Au Pair USA by InterExchange· Oct 11, 2023
Hi there, we're sorry to hear you feel the experience was misrepresented. Please let us know how we can improve.
I am happy with the agency, they send you everything tru emails, I like they support. It could be a little bit easier to reach people to resolve problems tho. We are foreigners in the US, we speak a different languages. It’s harder for us to get into things we are not used to. But i am very satisfied with their work. Just keep it in mind.
By Amanda
Response from Au Pair USA by InterExchange· Oct 11, 2023
Hi Amanda, thank you for your review. Sorry for the response times but we are please that you're overall very satisfied with your experience and we wish you the best throughout the remainder of your program.
The family is great, the company has been helpful and I'm enjoying it.
By Rafael
Response from Au Pair USA by InterExchange· Oct 11, 2023
Thanks, Rafael; we're very please to hear this and appreciate your sharing.
Everything is great so far
By Micaella P.
Response from Au Pair USA by InterExchange· Oct 11, 2023
Thank you Micaella :)
The attention of the family and of the LCC is very good, the place where I’m living right now it’s quiet and beauty, so I only have good things to say for now.
By Fernanda Rubi C.
Response from Au Pair USA by InterExchange· Oct 11, 2023
We're so happy to read your positive review! Thank you so much for taking the time to share your experience as an au pair with Au Pair USA. Your feedback is appreciated and we're so glad to hear that you had such a positive experience. We are especially pleased to hear that you enjoyed the cultural immersion experience so far. Thank you for choosing us! We're so lucky to have had you as part of our program.
That most of all the coordinators were so helpful and were looking after me.
By Amelie
Response from Au Pair USA by InterExchange· Oct 11, 2023
Thanks, Amelie, that's great to hear that your coordinator has been so helpful. Enjoy the rest of your program!