A good experience.
A good experience.
By Keliane
Response from Au Pair USA by InterExchange· Mar 4, 2024
We hope we can move that good to great soon, Keliane. Thanks for sharing!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
555 reviews
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Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world.Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.
Au Pair USA by InterExchange (aupairusa.org) has 555 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
555 approved reviews, newest moderated first
A good experience.
By Keliane
Response from Au Pair USA by InterExchange· Mar 4, 2024
We hope we can move that good to great soon, Keliane. Thanks for sharing!
Staff on Mexico is not that great.
By Miranda
Response from Au Pair USA by InterExchange· Mar 4, 2024
Hi there, Miranda. Thank you for sharing this review with us, we are always looking to improve our service and bring the best experience to host families and au pairs. We don't have any staff in Mexico, but we work with International Cooperators in each region. If you would like to share any specific feedback about our partners, please contact [email protected] and we will investigate further.
I'm having a great experience with the agency, I found a great family and I have a great local coordinator, everyone was always very attentive and kind to me, I had no problems
By Rebeca M.
Response from Au Pair USA by InterExchange· Mar 4, 2024
Thank you for sharing Rebeca! We are very please to hear your experience is meeting your expectations.
All is amazing, the attention the kind thank you!
By Eva
Response from Au Pair USA by InterExchange· Mar 4, 2024
Thank you for your kind words, Jazmin.
Au pair USA is very caring because they made sure that they communicate with me regarding an. Very reliable and they care about their Aupairs wellbeing.
By Tete
They were very helpful every time I asked a question, I think it could be better if they would accompany me more to prepare my visa interview like with possible questions but it wasn’t a big deal, they really make all the process as easier as possible for the au pair and the host family:)
By Karen
Response from Au Pair USA by InterExchange· Feb 9, 2024
Thanks for your helpful feedback, Karen!
From the very beginning they were helpful and patient, very thorough when i asked questions and cared a lot about my comfort and safety from the time i started my application to my safe landing in USA.
By Kiki
Response from Au Pair USA by InterExchange· Jan 26, 2024
We're thrilled to hear you've arrived safely and hope your settling in nicely, Kiki. 🙂
People working in AuPair program helped me with everything. Weather it's program itself or something else. This is also such an amazing opportunity to meet people and culture's all over the world. I never held back with any problem or anything else because this company is so amazing but what makes it so amazing is the people who work in AuPair.
By Aldina
Response from Au Pair USA by InterExchange· Jan 26, 2024
We love that spirit, Aldina! Wishing you an amazing year of adventures and cultural learning ahead!