Great agency
We are very happy with our au pair experience, highly recommend
By Malloy
Response from Au Pair USA by InterExchange· Oct 9, 2024
Thank you! We appreciate your ongoing trust in us!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world.Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.
Au Pair USA by InterExchange (aupairusa.org) has 555 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
555 approved reviews, newest moderated first
We are very happy with our au pair experience, highly recommend
By Malloy
Response from Au Pair USA by InterExchange· Oct 9, 2024
Thank you! We appreciate your ongoing trust in us!
Have made the experience seamless for me.
By Travis D.
Response from Au Pair USA by InterExchange· Oct 9, 2024
Always great to hear. Thanks, Travis!
I’m very satisfied with the process
By Karla
Response from Au Pair USA by InterExchange· Oct 9, 2024
🙏
Ann is so easy to talk to and helpful
By Shewmaker
Response from Au Pair USA by InterExchange· Oct 9, 2024
We definitely believe we have some of the greatest Local Coordinators. Thanks for the review!
They are very good and attentive, they help me with everything I might need.
By Lina
Response from Au Pair USA by InterExchange· Oct 9, 2024
That's what we're here for! Thanks for the feedback!
Interxchange es una buena agencia, solo le cambiaría la atención de las asesoras Encontré mi match ideal y en un lugar muy lindo Mi asesora directa en EEUU es muy atenta y siempre está al pendiente de como estoy
By Ingrid
Response from Au Pair USA by InterExchange· Oct 9, 2024
Thanks for the feedback, Ingrid. Sorry to hear you weren't 100% satisfied with the interactions with your advisor. Was this an advisor from the USA team or in your home country?
It’s an excellent program!
By Lilia
Response from Au Pair USA by InterExchange· Sep 23, 2024
Thank you, Lilia!
In general the experience was pleasant and all the doubts I had were answered with kindness. The company cares about you and your well being in your Aupair adventure.
By Aline
Response from Au Pair USA by InterExchange· Sep 23, 2024
We appreciate your kind words and feedback, Aline. Thank you.