Eagerness to assist
Whenever I had some questions, the agency staff was eager to help me.
By Marta
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world.Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.
Au Pair USA by InterExchange (aupairusa.org) has 555 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
555 approved reviews, newest moderated first
Whenever I had some questions, the agency staff was eager to help me.
By Marta
The company has gone above and beyond to ensure I am safe, organized and well set up! They communicated proactively and checked in often. The platform is easy to use and I have found a wonderful host family!
By Sasha
My experience with the agency was very positive. The application and matching process with host families was well organized, clear, and smooth. I felt supported throughout the main stages of the process, and the information provided was helpful and easy to follow. I did experience moments where I felt a bit less accompanied than expected. The support at some stages was more general rather than one-on-one, which at times made me feel somewhat on my own while adapting to a completely new environment. That said, the process itself is well structured, and the agency does a great job connecting au pairs with families and facilitating the overall experience. In hindsight, this also helped me grow personally and realize that I am capable of navigating challenges independently. I would definitely recommend the agency to future au pairs, especially those who are proactive and comfortable taking initiative.
By Lorel
Amazing experience! This company is there with you in every step in the process, i’m so happy and grateful i am living this!!
By Lina M.
Response from Au Pair USA by InterExchange· Jan 21, 2026
Thanks for the review, Lina. We're so happy you're enjoying your experience!
So far our experience has been really great.
By Vincent
Response from Au Pair USA by InterExchange· Jan 15, 2026
That's great to hear. Wishing you a successful year ahead!
organized, clear instructions good candidates
By Conway
Response from Au Pair USA by InterExchange· Jan 15, 2026
We love to see successful matches. Thanks for the feedback!
Vera good, I like soo much!
By Kariny
Response from Au Pair USA by InterExchange· Jan 15, 2026
Glad to hear things are going well, Kariny. Wishing you an amazing 2026 in the USA!
Au Pair by InterExchange is a really good agency to apply to be an Au Pair, they are checking everything is going well.
By Karen C.
Response from Au Pair USA by InterExchange· Jan 12, 2026
Thanks Karen, we appreciate you sharing.