It was good
It was good. Our 1st driver could not do any lifting so we had to figure out how to load all the luggage ourselves.
By Brenda
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
346 reviews
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Atlantic Coast Charters has been serving the charter bus market in Maryland, DC, Pennsylvania and West Virginia for over 40 years. ACC is owned by the Dillon family who have been in the bus business since 1918! We have two locations to serve you, one in Linthicum, Maryland near BWI airport and one in Hagerstown, Maryland. Our fleet sizes include 34 passenger, 47 passenger and 55 passenger deluxe motor coaches. Amenities include Wifi, restrooms, reclining seats, DVD, PA, A/C as well under bus luggage space. Many buses also have 110V outlets and seat belts. Wheelchair lifts are also available. What separates bus companies is its people, and we have the best! Whether its the veteran charter booking staff, highly skilled maintenance technicians or safe and friendly bus operators, our team is number one!
Atlantic Coast Charters (atlanticcoastcharters.com) has 346 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
346 approved reviews, newest moderated first
It was good. Our 1st driver could not do any lifting so we had to figure out how to load all the luggage ourselves.
By Brenda
Our experience was excellent from start to finish. April was a pleasure to work with when booking and Lance was a great driver!
By Dan
Nice bus and the driver Floyd was very pleasant.
By Connie
Lenny is excellent driver. My seniors from Pascal Senior Center like Lenny. He knows how to interact with people and they love him. Kudos to the personnel in the office as they are very excellent in helping with the trips and payments.
By Joan
The bus was clean, the driver Allen is the best. No problems
By Lisa
Bus was on time. Bus was clean. Air conditioner did not work very well in the front section of the bus. Bus driver was professional. However, one of the riders accused driver of running 2 red lights. My rider was visibly upset. I addressed the driver to ensure we all return safely.
By Nancy
This was our first use of Atlantic Coast Charters, the bus was exceptional with working wifi and electrical outlets. The bathroom was clean and did not have the musty bathroom odor often found in bus bathrooms. Our driver Kevin -- 5+ stars, very professional, helpful and fun personality (will definitely request him for future trips). He arrived early and picked us up on time for departure (and kept conversation going with our Pastor). Overall - from working with Melissa to secure the bus, to arrival of the bus and our driver Kevin - we had absolutely no issues - will definitely use again. Thank You!
By SharonWJ
Have used Atlantic Coast many times for 1 day trips have been satisfied with the service
By Robert