Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
346 reviews
Atlantic Coast ChartersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Atlantic Coast Charters has been serving the charter bus market in Maryland, DC, Pennsylvania and West Virginia for over 40 years. ACC is owned by the Dillon family who have been in the bus business since 1918! We have two locations to serve you, one in Linthicum, Maryland near BWI airport and one in Hagerstown, Maryland. Our fleet sizes include 34 passenger, 47 passenger and 55 passenger deluxe motor coaches. Amenities include Wifi, restrooms, reclining seats, DVD, PA, A/C as well under bus luggage space. Many buses also have 110V outlets and seat belts. Wheelchair lifts are also available. What separates bus companies is its people, and we have the best! Whether its the veteran charter booking staff, highly skilled maintenance technicians or safe and friendly bus operators, our team is number one!
Atlantic Coast Charters (atlanticcoastcharters.com) has 346 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
346 approved reviews, newest moderated first
We took Atlantic Ciast Charters to our church's annual conference. Our bus driver, Ryan, arrived early and we were able to get an earlier start than we had planned. He drove very carefully and got us to our destination in good time. He was very friendly and patient with us all, even the youth with us and their raucous singing. We hope when we use ACC again that we will have Ryan as our driver.--Linda Barr
By Linda
The bus was nice and clean. All of the tv monitors worked properly. The sound for the speakers for the tv monitors and music cds was good. The temperature on the bus was great and our driver Lance was amazing. He was like part of the family. The staff in the office, April, is easy to work with and is very personable and knowledgeable. I have contracted with this company ever since they bought out New World Tours and the transition was smooth. April has been my representative for several years. I feel like I have a personal rep.
By Tim from Howard U.
Atlantic Coast Charters is the best from initiating with customer service in the office to carrying out the excursion on the road to the top quality drivers going above and beyond their normal routine to make an event successful. I can't say enough about this entire operation!
By No name P.
Excellent Service and very professional. Our driver Al was awesome, on time, friendly and hospitable.
By Shamika
I have used Atlantic Coast Charters for many years first having them as the company I used when I was teaching at my high school doing several trips a year to NYC and now that I’m retired I am using them again in my retirement community for NYC trips as well ! Look no further as I have used many different companies over my 44 years of teaching and they are number one in my book !! From the office staff to my driver Kevin I always get top notch service and will only book my trips with Atlantic Coast Charters for all of my trips !! Dianne
By Dianne R.
We use them for all are church functions. They are all friendly, polite, professional, interacts with the people. I would recommend them to everybody. They are excellent.
By Teresa
Will choose company again
By Sharon
After receiving several quotes and reading reviews online, I selected Atlantic Coast Charters to provide the shuttle service for my daughter’s wedding. The cost was very reasonable for the service provided. We had the service for eight hours to use however we needed it. The driver was very friendly and accommodating. I would recommend Atlantic Coast Charters to anyone that was looking to charter a bus.
By Linda
