I have booked with Atlantic Coast for…
I have booked with Atlantic Coast for the last 10 years. There service is very good. The drivers are kind and polite, and they arrive on time. The price for the charters are reasonable As well.
By Donna
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
346 reviews
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Atlantic Coast Charters has been serving the charter bus market in Maryland, DC, Pennsylvania and West Virginia for over 40 years. ACC is owned by the Dillon family who have been in the bus business since 1918! We have two locations to serve you, one in Linthicum, Maryland near BWI airport and one in Hagerstown, Maryland. Our fleet sizes include 34 passenger, 47 passenger and 55 passenger deluxe motor coaches. Amenities include Wifi, restrooms, reclining seats, DVD, PA, A/C as well under bus luggage space. Many buses also have 110V outlets and seat belts. Wheelchair lifts are also available. What separates bus companies is its people, and we have the best! Whether its the veteran charter booking staff, highly skilled maintenance technicians or safe and friendly bus operators, our team is number one!
Atlantic Coast Charters (atlanticcoastcharters.com) has 346 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 26 reviews with 4 stars · Clear filters
I have booked with Atlantic Coast for the last 10 years. There service is very good. The drivers are kind and polite, and they arrive on time. The price for the charters are reasonable As well.
By Donna
Drivers and staff are friendly and efficient. On a rare occasion bus could have been better. Seat spacing not good. Some times could have been cleaner.
By Gloria
It was good. Our 1st driver could not do any lifting so we had to figure out how to load all the luggage ourselves.
By Brenda
Bus was on time. Bus was clean. Air conditioner did not work very well in the front section of the bus. Bus driver was professional. However, one of the riders accused driver of running 2 red lights. My rider was visibly upset. I addressed the driver to ensure we all return safely.
By Nancy
Have used Atlantic Coast many times for 1 day trips have been satisfied with the service
By Robert
We went on two charters with Atlantic Coast this year. The first trip was not ideal - the lead bus driver made multiple mistakes driving south through Virginia delaying our trip by around 30 minutes and also misplaced our payment check. The other trip went off without any issues at all. The front office is always receptive and communicates very well.
By Nicholas
Rodney was an excellent driver! Very professional and knew his way around Annapolis. The microphone on the bus was causing some feedback thought which made speaking to the group difficult.
By Chris
Floyd was an excellent driver and conscientious of us "seniors" by assisting with step stool and taking cooler off and into the storage compartment. We did have an issue with a broken seat and arm rest so we had to move some people around to accommodate this. Fortunately there were a few empty seats on the bus so this was possible. If I had a full 34 passengers, this would have been a real hassle!!
By Dorothy