Always efficient and professional
Always efficient and professional. Very service oriented
By EILEEN
Response from Assurity Life Insurance Company· Mar 29, 2022
Thanks for your very kind review of us - we appreciate it!
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
379 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Assurity, we put people and planet first. We’re a mutual insurance organization owned by our customers, not shareholders. As a Certified B Corporation we use our business as a force for good.
Assurity Life Insurance Company (assurity.com) has 379 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
379 approved reviews, newest moderated first
Always efficient and professional. Very service oriented
By EILEEN
Response from Assurity Life Insurance Company· Mar 29, 2022
Thanks for your very kind review of us - we appreciate it!
Assurity continues to provide a product to meet my needs. From purchasing, to providing information about my insurance. Always there to answer any questions I should have about my policy.
By David
Response from Assurity Life Insurance Company· Mar 29, 2022
We appreciate your kind review of us! We're happy to hear we're meeting your needs in every way.
I am so tired of being forced to change my password every time I login to pay my bill. These guys think my life insurance policy requires a stronger password than my bank account.. and it needs to be changed daily. I actually dread my Assurity bill because I know it will take 15-20 minutes to change my password, log back in, get the 2FA code in my email, enter that in, update my password manager, get the annoying pop-up asking me to update my address information then go pay my bill.
By David W.
Response from Assurity Life Insurance Company· Mar 30, 2022
Hi David, we're sorry to hear about your experience with our login process. It's our goal to make things easy for our customers. Someone from our Customer Connections team will follow up with you to assist you with this process so you don't continue to have issues.
Great service and responses!
By Customer
Response from Assurity Life Insurance Company· Mar 29, 2022
Thanks for your kind review!
call went well no issues.
By DONALD
Response from Assurity Life Insurance Company· Mar 29, 2022
We're glad to hear it! Thanks for your review.
I am being charged about $20 a month more than I was quoted.. it's on autopay so I forget about it.. I have to shop for another solution when time allows.
By customer
Response from Assurity Life Insurance Company· Mar 30, 2022
We're sorry to hear about your experience. We always strive to exceed our customer expectations. Someone from our Customer Connections team will follow up with you to ensure your questions get answered.
It was good. I worked with an insurance broker.
By MICHAEL
Response from Assurity Life Insurance Company· Mar 29, 2022
Glad to hear you had a good experience!
Everything I expected in my claims were taking care of to my satisfaction
By BARBARA
Response from Assurity Life Insurance Company· Mar 29, 2022
Appreciate your kind review!