Easy payment
Easy payment
By MARY
Response from Assurity Life Insurance Company· Mar 29, 2022
Wonderful, we like easy. Thanks for you great review Mary.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
379 reviews
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At Assurity, we put people and planet first. We’re a mutual insurance organization owned by our customers, not shareholders. As a Certified B Corporation we use our business as a force for good.
Assurity Life Insurance Company (assurity.com) has 379 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
379 approved reviews, newest moderated first
Easy payment
By MARY
Response from Assurity Life Insurance Company· Mar 29, 2022
Wonderful, we like easy. Thanks for you great review Mary.
Since we don't really use credit cards and paid off our mortgage, we got penalized $50 a month for being financially responsible. We save up our money to buy things. We have not missed a payment in over 25 years even during hard times. Since we pay cash for just about everything, they say we our a credit risk. Get real, use a better system to rate your clients. Being penalized, because we don't have enough credit cards or a mortgage or a car payment. Things are seriously wrong with this picture.
By ROBIN
Response from Assurity Life Insurance Company· Mar 30, 2022
Hi Robin, we're sorry to hear you're frustrated. We always strive to exceed our customer expectations. Someone from our Customer Connections team will follow up with you to learn how we can help.
Your company needs to offer an alternate insurance for a person who has paid a term policy faithfully. ex $20,000 for $ 100 plus so one at least has burial funds.
By CORINE
Response from Assurity Life Insurance Company· Mar 30, 2022
Corine, we appreciate the feedback. Assurity is always looking ahead to how we can continue to be a leader in our industry.
Cannot access account information online
By Ruth
Response from Assurity Life Insurance Company· Mar 30, 2022
Hi Ruth, we're sorry you had difficulty accessing your Assurity account. Our Customer Connections team is open 7AM - 6:30 PM CST if you ever need assistance. Someone will be reaching out to you though to ensure we get you access.
Michelle is awesome!!! Thnx assurity.
By MIGUEL
Response from Assurity Life Insurance Company· Mar 29, 2022
Thanks for your kind review - we'll be sure to pass that along to Michelle!
nice work! !!!!!!!
By DOUGLAS A W.
Response from Assurity Life Insurance Company· Mar 29, 2022
Thanks for your great review of us!
No one ever called me back so I'm not even sure why I am receiving a survey. What am I supposed to survey when no one called me?
By AYLIN
Response from Assurity Life Insurance Company· Mar 29, 2022
Hi Aylin, we're sorry to hear no one called you back. Our Customer Connections department is open 7AM – 5 PM CST Monday – Friday. One of our team members would be more than happy to help you. 800-869-0355 ext 4279. For this, we are simply asking our customers to take a brief moment to share about their experience with Assurity. Thank you!
thanks for the help, it was quick and efficient, I used my local Agent to get the issues cleared up.
By DAVID
Response from Assurity Life Insurance Company· Mar 29, 2022
Glad to hear it! Thanks for your positive review.