Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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429 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Made in the U.S. and handcrafted barn door hardware, elevate your home with affordable Artisan sliding barn doors and barn door hardware.
Artisan Hardware (artisanhardware.com) has 429 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
429 approved reviews, newest moderated first
Fast service, exactly as expected. great quality!
By Guest
Response from Artisan Hardware· Dec 3, 2018
Thank you for being our customer! We are thrilled you enjoyed your experience with us. Let us know if there's anything else we can do for you! - Artisan Hardware
A little on the expensive side but everything else was 5star!
By Brian
Response from Artisan Hardware· Dec 3, 2018
Glad you were happy with our product! If you need anything else we would be more than happy to help! Thank you for being our customer! -Artisan Hardware
As a contractor we order a lot of materials. I was really disappointed with Artisan Hardware! I order the door on September 17 and it didn’t arrive until the beginning of November. Their website says 2-3 weeks for Doors... I also ordered the door to be primed white, off their website but I received a natural wood unprimed door which now will add more to the cost to paint it. Almost $800 for the door and put my job behind schedule and over budget... I will have to take my future busy somewhere else
By Guest
Response from Artisan Hardware· Dec 3, 2018
We apologize that you didn't get your order on time. Our lead time was a bit behind since going into the holiday season. We have since changed our lead time on our website. We don't prime our doors white, but I don't seem to see any notes of that in your order. Sorry for the miscommunication. If you call in we would be more than happy to help make this right. We definitely don't want you to be unhappy with your experience. Call us at 801-698-2641.
great!!!!!!!!!
By Guest
It took almost two months to get my product and when I got it the incorrect thing was shipped, so I'm waiting longer to get the right thing now.
By CN
Response from Artisan Hardware· Nov 2, 2018
We are sorry that you've have this unfortunate event happen. I guarantee that we are doing the best we can to make things right for you. Please contact us if there's anything else we can do for you, as we want our customers to have a positive experience. Artisan Hardware 801-698-2641
This door is a quality made barn door. The hardware is 1st class. We're very happy with this barn door and wouldn't hesitate to order from Artisian Hardware again.
By Cathie P.
Response from Artisan Hardware· Nov 1, 2018
Cathie, Thanks for the review! Looks like you ordered the Chevron door..so happy to hear that you appreciate the quality; it's a great looking door and we're sure it looks great in your specific application. We'd love a picture of it installed..if you get a chance. :) Thanks for letting us be a part of your project!
Ordering was easy, and it shipped quickly for a custom order! Great experience, so far!
By Allison G.
Response from Artisan Hardware· Nov 1, 2018
Thanks Allison for letting us know you're happy with our service! Hope you enjoy the hardware!
The handles I ordered for the barn doors at the venue I manage are very nice looking! They arrived quickly and were packaged well.
By Rachel
Response from Artisan Hardware· Nov 1, 2018
Good to hear! Thanks for the review.
