Tech Josh Anderson was knowledgeable
Tech Josh Anderson was knowledgeable, courteous, and respectfull. It would be a plus having more on staff like him.
By Wendell M. H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
667 reviews
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You’ve worked with a number of dealer programs for support, coverage, and funding. Since they are middlemen, low margins and constricting terms inhibit your growth. It’s time to eliminate the middleman.It’s time to go direct.
Safe Home Direct (safehomedirect.com) has 667 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
667 approved reviews, newest moderated first
Tech Josh Anderson was knowledgeable, courteous, and respectfull. It would be a plus having more on staff like him.
By Wendell M. H.
I was not given the opportunity to read the very long agreement that states the 3rd party you use can sell my contact info to multiple companies that will abuse my phone and email to untold numbers of unsolicited vendors. I spent the last 2 months monitoring 15 to 20 annoying and abusive calls daily to block unwanted vendors from wasting many hours of my time. I don't want to start that all over again. Since it had only been 1 day since I signed on I want to cancel the service.
By customer
I love the cameras
By Peggy E.
System seems to be running good, however , I feel the company should be honest when advertising.
By customer
Service and staff.
By Lillian Esther G.
Promised sighs for yard none were given!!😡🤨
By customer
We have been trying to get your equipment removed since day after installing, still waiting for someone to come. Plus we received $163.99 withdrawal from our checking account. Not happy.
By Patricia Van H.
The salesperson I was not very impressed with him. Technician I was very impressed with the installation and the explanation of the functions of the service. Much more pleasant to talk to.
By Peter D.